Payment is accepted in Singapore Dollars or in U.S. Dollars currency.

Payment is accepted in the following methods.
Credit Card
Cheques (Checks)

Crossed and made payable to: PIXELEDGE
All accounts are activated for a minimum 1 month period.

Termination of service must be submitted with 30 days prior notice. All servers will terminate on the last day of the month. If the two weeks notice is not sufficient to cover the current month, your server will be terminated at the end of the following month.

Prepayments are non refundable but customers can adjust their credits when they change services or packages.

You will be billed via email (International clients) or normal mail (local clients).

You are expected to make payment on time. Failure to do so will result in immediate server termination. A reactivation fee of S$50 applies.

Billing dates will commence upon activation of passwords. Your first month would be pro-rated as we bill by the calendar month. All prices are subjected to change. New prices will be updated in our website.

PIXELEDGE reserves the right to amend or change our billing policy at anytime without prior notice.
If you have any further questions about billing, please feel free to send us an E-mail message at billing@pixeledge.com.

Any services that are terminated before end of term are subject to a $80 penalty before any refunds are given. If the penalty is greater than the calculated refund amount, no refund will be given. Early termination fees can only be taken from a balance, you will not have to make any additional payments if your calculated refund is negative. Any refunds on payments will be issued back within 8 weeks from date of cancellation. Cash or check payments will be refunded by checks.

Pixeledge offers three Billing Cycles (terms) for hosting charges: Monthly, Quarterly (3 months) and Yearly (12 months). The Billing Cycle begins on the Plan Activation Date.

You may elect to change your Billing Cycle at any time; however, the new Billing Cycle will only take effect at the time of the next plan renewal.

All additional features added to an account are charged monthly. Additional items are non-refundable

In order to insure uninterrupted service to your website, you will be contacted by email / fax for reminder of your renewal before the end of the plan’s Billing Cycle. Plan renewal charges are based on the prevailing rate on the date of renewal according to the service selected. Plans are renewed for the same billing cycle. If you wish to cancel your plan before plan renewal, please email us.